International Customers
Please read before placing your order.
We currently do not ship to the following countries due to customs restrictions or security concerns:
- 🇿🇦 South Africa – Security concerns and frequent package theft.
- 🇸🇦 Saudi Arabia – Religious items mentioning angels, Christ, etc., are prohibited.
For EU & International Customers:
When ordering from outside the UK, your parcel may be subject to customs charges, import taxes, or duties. These fees vary by country and must be paid before delivery.
💡 Please check with your local customs office before placing an order. We are unable to advise on specific charges for each country.
Since Brexit, all orders to the EU must go through customs/border control and are subject to import charges/taxes.
These charges depend on the value of your order:
- Orders between €10 – €22 → May be subject to VAT and a clearance fee.
- Orders between €22 – €150 → Will be subject to VAT + a clearance fee.
- Orders over €150 → May be subject to VAT + customs duties + a clearance fee.
📌 Your customs agency will contact you to pay these fees before releasing your parcel for delivery.
🔗 Click here for EU VAT & Customs Guidance (European Commission)
- If you're ordering from outside the UK & EU, you may also be charged import taxes when your order reaches customs/border control in your country.
- All import duties/taxes are the responsibility of the customer.
- If you refuse to pay customs fees, your order will be returned to us.
- We will refund you, minus the original shipping charges and a £5 admin fee.
- Check your country's customs fees before placing an order.
- Be prepared to pay import taxes/customs duties before your parcel is released for delivery.
- We do not refund shipping costs if your order is returned due to unpaid customs fees.