Every winter we have a problem with sprays freezing, expanding and breaking the glass bottles. This means we have to replace orders and pay for shipping again, sometimes more than once. Last year we trialled decanting the sprays into PET free acrylic bottles and thankfully it worked like a dream. We didn't have a single breakage all winter. We decant your sprays into one of these bottles and we also send you the regular glass bottle and atomiser of course. All you have to do is transfer the spray back into to the glass bottle when you receive it. I know it's a little onerous but it's much better than receiving a pile of broken glass.
Last year we had a list of places that got particularly cold but it grew and grew throughout the winter. We had to check the weather in each place before sending an order out, to see whether we needed to decant it or not. This year we are asking you if you could please try to remember to let us know in the comments section of your order, whether it is freezing where you are. Just say "PET bottles please", or even just "FREEZING". Anything to alert us. It will save us so much time if you tell us rather than if we have to look it up for each order.
If you forget to add it to the comments you can email us at amandaellisorders@gmail.com and tell us there. Thanking you in advance.
Love and Light
Tracy xxx
]]>Tracy here with some great news for our international customers. Royal Mail have recently introduced a new heavyweight international service. As you will know if you have ordered sprays from us before, there has previously been a weight limit of 2 kilos on international parcels. This is no longer the case. In theory the new service can accommodate up to 30 kilos, however, we don't have the facility (or the muscles) to handle such large weights! So we have introduced a new category from 2 to 5 kilos which we think will be popular. This should be really helpful for those of you who want to buy more than one oracle deck for instance or a couple of sets of sprays (doesn't the chakra set look gorgeous in the new bottles?) which hasn't previously been possible.
If you would like to order more than this we can accommodate up to 10 kilos but you will need to contact us first. Just email us at amandaellisorders@gmail.com and let us know your requirements - we can then get you a price and invoice you.
The new service is pretty widespread across the globe but it doesn't cover every country, so if you get a message saying there are no shipping options available for your area, again get in touch with us to check. Most of our international customers are covered though. Here is a list of the countries who can access the heavyweight service:
EU:
Germany, Belgium, Denmark, Estonia, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Czechia.
Price for shipping 2 to 5 kilo weight to the countries listed above is £25.00
Rest of World:
USA, Canada, Australia, New Zealand, China, Hong Kong, Malaysia, Singapore, Taiwan, Thailand, Japan, South Korea, Vietnam, Israel, Jordan, Lebanon, UAE.
Prices as follows:
USA price for shipping 2-5 kilos is £49.99
Canada is £39.99
Australia/NZ/China/Hong Kong/Malaysia/Singapore/Taiwan/Thailand
is £49.99
Japan/South Korea/Vietnam is £55.55
Israel/Jordan/Lebanon/UAE is £39.99
Prices include packaging costs. The service is live now. A polite reminder as well to please remember to check the customs website local to you to check how much import tax etc. you might be charged. Larger orders will of course attract larger charges so it is a good idea to check. If an order is returned to us due to non payment of these taxes we can't refund the shipping charges and there is also an admin charge of £5.
Christ Consciousness Oracle Deck
Just a few words about the Christ Consciousness oracle deck (pictured below) while I'm here. We are expecting a few more decks in the next couple of weeks hopefully but the majority of our order won't arrive until September. We can't take pre-orders or email people individually unfortunately, so please keep an eye on Amanda's social media and make sure you are signed up to the newsletter for updates.
Newsletter Subscription
If you have subscribed to the newsletter but can't find it, please check the spelling of your email address, a lot of people have a typo in there. Set your spam filter to allow emails from Shopify. Always check your spam folder after the newsletter goes out too, a lot of them do go straight to spam folders as they are seen by your filter as marketing emails. If you have done all this and still don't get one you might want to try signing up again, using a different email address. Also check your other email addresses if you have more than one, you may have forgotten which one you used. If you are subscribed (and your email address is correctly spelled) you will be sent one.
Happy shopping!
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Tracy here. Hope this finds you well. Why not grab yourself a coffee or a cuppa and take the weight off your feet for 5 minutes? It's a while since I last did a blog so thought it would be nice to touch base with everyone again. We do keep in touch via the newsletter every month but not everyone is subscribed to that. If you are, thank you so much for supporting Amanda's work in this way. If you're not please think about joining us there, it's very easy to do, there is a sign up box at the bottom of the Home page on the www.angeliccelestialcolours.co.uk website and a Newsletter tab on the menu of the Home page on the www.amandaellis.co.uk website.
There are many benefits to being a subscriber. They have access to exclusive offers and discounts on sprays and other products. It's certainly the place to be if you want to hear about Amanda's work, what's coming up next and our plans for new sprays or products etc. She also writes a special message for subscribers only on there each month too.
We are trying to encourage as many people as possible to sign up for it as it's a good way for Amanda to stay in touch outside of social media and with none of the restrictions. The easiest way to subscribe is to tick the box to allow email marketing when you make an order on the website. I understand that many of you might be wary of doing that! I am myself, I never ever tick those boxes to accept marketing emails! Don’t worry though, this is different, we do NOT bombard you with unwanted emails, we don’t pass your email onto any third parties either, it is simply and only to get Amanda’s newsletter which only comes out once every 4 to 6 weeks. That's all. If you don’t order anything on the website you just follow the instructions above and sign up that way. So please think about joining us, we'd love to welcome you there!
It would be helpful to allow emails from us to your inbox as they are sometimes recognised as marketing emails by your spam filters and don't make it through.
News from Spray HQ
We are still transitioning to the new, printed bottles. Some sprays will retain a label though, they are Kali-Ma, Sanat Kumara, Merlin, Meta Pirate (as this label carries energy that is vital to the spray), the Children's sprays and the mini sprays will also be keeping labels for the time being. If in any doubt, the website photo will tell you. If it shows a label then we are still using labels and vice versa. If you have a strong preference either way you can always contact us at www.amandaellisorders@gmail.com to make sure. If you order a spray set, ie the Archangels, Elements etc. we will make sure all the sprays in that set match, be that either labels or printed bottles. Which leads me nicely onto telling you about our brand new Elements set!
With new colours for the Earth, Air and Fire Elements this set has had a complete re-style! They are the same beautiful sprays inside the bottle, it's just the presentation that is different. The Fire Element is now a two-tone red and yellow bottle so we will no longer have the 2 colour options with this spray. Currently you can choose between red or orange Fire, we’ve also had a yellow option in the past. Now the energy of all those fiery colours is contained in this one new bottle as where red and yellow meet you get the orange as well, it’s perfect!
You will notice too that the names have also been tweaked and each spray is now a call to action. The Earth Element invites us to Ground, the Air Element to just Breathe, Water to let it all Flow, Fire to take Action, Cosmos to Expand. They will come in their own bespoke box as in the photos above. At present we are using the new printed bottles for Cosmos, Water and Air but we haven't yet started using the new Fire and Earth bottles. However, if you order an Elements set it will be all printed bottles. Doesn't it look fabulous?!
This box has also inspired us to put together some more sets of sprays. In the pipeline currently we are planning Return to Wellness, Self Love and a Buddy Box (to support mental health) . We also want to do a “starter/introductory set” for those who are new to the Metatron sprays and don't know where to start. All these sets would contain 5 sprays. The launch of each box will be announced in the newsletter first so make sure you are signed up to this or tick the box to allow email marketing when you order.
New Products in the shop
Take a look at the photo attached to the blog, these are all the new products we have just added.
Hamsa Items
I expect many of you will have seen Amanda’s post on social media about the Hamsa and why it came about. So we wanted to offer some items in the shop for those who might be interested. We have the most beautiful, carved mango wood backflow burner in the shape of the Hamsa. There is a lovely black agate gemstone bracelet, it stretches to fit all sizes and has a little twinkly, Hamsa charm on it. Then we have 2 different sized wall hangings/altar cloths/throws whatever you would like to use them for. On a black background, they depict the image of the Hamsa in stunning, bright colours. One is big enough to cover a double bed and the other is a bit smaller, if you just want to use one as an altar cloth or don’t have a large expanse of wall to cover, it’s ideal. You can also find some information about the Hamsa on the product pages if you’re wondering what it’s all about.
We also have some beautiful new backflow burners. You know how we love a backflow burner here at Spray HQ! We have a little baby one that is very reasonably priced, for those who are maybe wondering what all the fuss is about and just want to try it, or for those who just like small things! It’s the little black ceramic one in the front of picture. Either side of that you will see the Apple and the Pear. These are also made in ceramic, glazed in a beautiful silver and teal colour. The incense smoke gently cascades down the central “steps” to pool at the base. It is truly mesmerising. We also have 2 different kinds of backflow incense for you to try, one is called 7 Chakras which is to help balance the chakras and the other is Lotus. Both smell divine. We also have a variety of white sage mixes and rose, jasmine, nature’s nest (Amanda’s favourite) and nag champa too. Feel free to email us if there are any others you would like to see. To see any of these items in more details go to the website and click on the Other Products tab at the top.
Random Acts of Kindness
Subscribers to the newsletter will already know this but we recently started practicing random acts of kindness at ACC. Everyone who places an order will be eligible to receive one. We pick people at random, on random days and just do something lovely for them. Something that will make them smile or feel good. They might get a free spray, free shipping, a crystal, some incense, a discount code or a gift voucher. It could even be something that has belonged to Amanda that she now feels needs a new home. We just want to spread a bit of happiness. We started it off last week when the person who made the 20,000th order on the shop had their entire payment refunded, along with another little surprise she will find when she opens her parcel. We will continue to pop these little gifts into random orders so if you find something in your parcel that you haven’t ordered that’s what it will be! It would be lovely if our random act of kindness inspired others to do the same.
Discounts/Special Offers
We currently have a sale on some of our incense if you’d like to have a look at that. Also, this month until the 8/8 portal we are offering a discount on the Lemon Joy spray. Interestingly, it’s an often overlooked spray, we are not sure why, after all, who doesn’t need more joy in their life?! Is it that we tend to focus more on our problems than on living a life of joy? It is so important, if we can get into a joyful place and stay there, all other problems will melt away on their own. Lemon is for joy, for happiness, for healing the inner child, for confidence and for laughter. It can also be very helpful if you are trying to control your sugar intake.
It smells amazing with essential oils of:
Marigold, ylang ylang, grapefruit, bergamot, frankincense, jasmine and neroli.
The crystal essence contains: citrine, golden healer, rutilated quartz, orange calcite, chrysocolla and yellow jasper.
Use the code JOY20 to get 20% off. Just enter it in the code box when you checkout, alternatively, use this link to buy
https://angeliccelestialcolours.co.uk/discount/JOY20?redirect=%2Fproducts%2Flemon-joy-energy-spray
and it will automatically deduct your discount when you check out (you won’t see it until you have checked out but don’t worry it will be there!)
I think that’s all for this month, thank you for reading and thank you again for all your support of Amanda’s work, you are appreciated so much. Take care.
Sending Love and Blessings
Tracy xx
]]>Welcome to another blog. This year is flying by isn't it? So we thought it would be a good time to talk about Christmas and have been having a little think about what we can do to show our appreciation for all the love and support you have given over this year. The idea we have come up with is that every order placed from Monday 15th November with a value of £100 or more (before shipping is added) will get a little extra surprise gift from us included. We have a selection of items we are sure you will love (photo below). We will choose the gift we think most appropriate for you, in consultation with Metatron. Just add to the comments box "I claim my gift" and we will do the rest. Here is a selection of what is available:
We have incense cones, handmade rose and lavender bath salts, coloured satin squares, handmade soaps, angel dishes, rainbow glass orbs, orange calcite spheres, 7 chakra resin incense, bamboo self love reminder cards, a brass Armour of God "coin", a guardian angel beaded bookmark and a Shiva Lingham crystal. The tea bags will be an addtional gift, not the main one.
We also have another great Christmas offer for you, which is available today. If you buy a set of the 7 Archangel sprays between now and Christmas, you will also receive a set of the 7 Archangel cards to match. You don't need to do anything except purchase the sprays and we will do the rest. These exclusive cards have been donated by the artist who designed the Archangel spray labels for us, Angie Ricketts. They are A5 size, each card comes with a white envelope and is blank inside for your own message. The cards are of a fabulous quality and appropriate for any kind of use, Christmas, birthdays, weddings or even for writing a special note to a friend. Thank you Angie for your generosity which we are blessed to pass on. Angies website is https://spiritualartandfaerys.co.uk/
New Products
We have added several new products to the shop this week. For dragon lovers, we have a stunning dragon's head backflow incense burner for you, these are £13.99. We have some great new varieties of incense for you too, White Sage & Dragon's Blood and Palo Santo & Copal. We also still offer the White Sage & Lavender, White Sage & Palo Santo or simply, unadulterated, White Sage. All are priced at £5.55 per box of 15 sticks.
We are also offering a bundle of 50 incense sticks, which are hand tied with raffia and presented in a magenta organza bag, a brass inlaid incense holder and a handwritten affirmation, which can be personalised to the recipient are also included. The incense is a selection of Jasmine, Ylang Ylang, Tulsi Basil, Midnight Rose, Orange and Cinnamon, and Vetiver Gold. All smell delicious! These will be priced at £8.88 and are picture in the centre of the photo.
Continuing with the white sage theme, we have some beautiful smudging sticks too. They are a little different, one is wrapped in coloured rose petals and one has lilac flowers, this one is the Serene Aura smudge stick, doesn't that sound amazing? Both are 10 cm long and would make great gifts at £7.77 each.
You will have probably seen Amanda's post about our new Armour of God cards, they are simply gorgeous! One is in silver with gold printing and one in gold with silver printing. And if you loved the bamboo version, we do still have some of those left too. Still priced at £8.88 each.
Here is a photo of some of the new items but do go and have a proper look on the website www.angeliccelestialcolours.co.uk for more details:
Those of you who have ordered sprays in the last few weeks will have noticed that we have some lovely new printed boxes for the sprays. If you haven't seen them yet, here they are! All sprays whether Metatron ones or not come in these boxes as Metatron is Amanda's main guide and without him no sprays would ever have been birthed at all! So please look inside your box before contacting us to say you have been sent the wrong spray - you won't have been!
We think they look fab and are very pleased with them. It saves us having to wrap all the sprays in bubble wrap and also provides great protection during transit. We know many of you are as concerned about the environment as we are so we are doing our very best to only use environmentally friendly packaging. The boxes are part of that effort.
If you do want to order anything for Christmas please think about getting your orders to us by next week. We can't guarantee they will be delivered before Christmas I'm afraid, due to the current situation but they stand a better chance the earlier we send them off to you. Things are definitely better than they were but we aren't back to normal yet and there is still the odd blip here and there and of course customs and border agencies will be getting very busy now too and this will definitely have an impact on transit times. For our EU customers in particular, we know there are still some delays as the border agencies all continue to try to get to grips with the new VAT rules. Just a reminder here that we are able to send orders to Ireland and Germany again, in case you missed the message before.
Here in Spray HQ, we will be processing orders up until Thursday 23rd December but obviously these won't arrive until after Christmas. You can of course place an order at any time but we will be closed on Friday 24th until Wednesday 29th December when normal service will be resumed. However, the New Year's Day bank holiday will be on Monday 3rd January 2022 when we also be closed for the day.
Here is a link to the Royal Mail's last posting dates for Christmas but please do get your orders in as soon as you can (copy and paste the link into your browser):
Tracy here. My apologies that it has been so long since the last blog. We have tended to focus more on the newsletter lately so the blog has got a bit neglected! If you haven't already signed up to the newsletter please consider doing so as it really is the most up to date and effective way to reach you all with any news about new products, videos, upcoming events and much more. It's easy to sign up, just head to the home page of the website, scroll to the bottom and click on "subscribe to newsletter" then enter your email address. You will be asked to prove you're not a robot and that's it! Don't worry if you don't get a confirmation message, it will still have worked.
So what's new in ACC land? Well, as you can see from the photo, we wanted to let you know that we have a very, very limited edition of a new giftbox for you. We have called it the Lucky Dip Gift Box because although each box is much the same, some boxes have the mini Self Care spray and some contain the mini Sweet Dreams spray. We are not able to give you a choice I'm afraid, that's where the lucky dip bit comes in! This is what's inside each box:
Some beautiful Tree of Life incense cones (complete with a holder attached) - this Tree of Life incense range is really special, there are 4 different scents, Jasmine, Asian Spice, Sandalwood and Patchouli and they're ALL lovely.
The box also contains a gorgeous, orange, clove and cinnamon essential oils, soya wax candle in a glass jar (30 cl).
Some specially made bath salts, scented with rose and lavender essential oils. They are a mix of epsom salts, dead sea salt, himalayan pink salt, dried rose petals and lavender flowers - divine! Hand made by us here in Spray HQ and energised on the mandala with the sprays. A bath with a boost you might say!
There is a Shiva Lingam crystal in an organza bag - complete with description of what these amazing stones can do for you.
An affirmation card, made of sustainable bamboo wood, it is credit card sized, printed with a rainbow coloured flower of life on one side and an affirmation to remind you to take care of yourself on the other.
Finally, we have a selection of our most popular teabags, again these are a lucky dip but you will get a generous selection taken from Love, Calm, Clarity, Night time etc.
The boxes are tied up with lovely rainbow coloured raffia to which we attach a special, tiny hand made crystal angel (the crystal is either yellow calcite or pink agate).
The boxes make a lovely gift for someone or just keep it for your lovely self! Why not, you're worth it! Unfortunately we only have 15 for sale so you will need to be quick. The price is just £44. We can send direct to the recipient if you wish, just put the recipient's address in the shipping address box. We can also add a gift message - just write it in the comments box on your order or email us afterwards at amandaellisorders@gmail.com.
Only one box per customer please.
If you don't get the gift box but still want to try them, we do have a Tree of Life selection box containing all the varieties in stick form. All packaged in the lovely silver and brown box with a beautiful tree of life embossed on the front. Here is a link to that set:
https://angeliccelestialcolours.co.uk/collections/incense/products/tree-of-life-1
You may also have seen our new range of incense and burners. We have recently become very enamoured of backflow incense burners. We LOVE them here at Spray HQ and I know Amanda is a big fan too. Check out this beautiful meditating Buddha, there are 2 options, one in bronze resin and one in bright colours. You can see details here:
https://angeliccelestialcolours.co.uk/collections/incense/products/praying-buddha-backflow-burner
Aren't they gorgeous? And with the smoke cascading down from the top into the pool below, you get a really stunning effect. We have a good selection of backflow cones now too. You must use the backflow cones as ordinary incense cones won't produce the effect. Here is a selection of some of the other holders and burners we have:
Within the next few days we will be bringing you a mini Joy spray and a mini Pink Lotus too. Plans are afoot for minis in the Higher Self, the Ancestral Healing, the Crimson chakra spray, Archangel Jophiel, Sunrise New Dawn and Fear Fighter too. We will also be able to do a mini Children's spray set. The mini sprays have proved really popular so we are really excited about this.
New Formulation for the sprays
In the last blog I mentioned that the formula for the sprays was changing. We are now using those new formulas. We have also started to use QR codes on the back of our bottles instead of listing all the ingredients there. If you don't have a QR scanner you can download one onto your phone for free (you can also access the page in the normal way using the link below).
You simply scan the QR code and it will immediately take you to this page on the website:
https://angeliccelestialcolours.co.uk/pages/list-of-ingredients-used-in-sprays
which is where you can find the ingredients used in each spray, listed in alphabetical order, any allergens or sensitisers will also be listed here, along with any other information relevant to the sprays. So please check out this page before you order if you have any allergies or sensitivities.
New Packaging
There is also a section on how to use the sprays there, which means we no longer need to send unnecessary leaflets with each order. We are doing our best to do our bit to help the planet and get rid of any unnecessary packaging. We have recently stopped using bubble wrap to protect and pack the sprays and are now using only cardboard boxes, brown paper and eco friendly packing peanuts (made of potato starch). If you do get bubble wrap etc. in your packaging it's only because we are recycling and reusing it.
Covid Delays
There are still delays all over the world due to the challenges of Covid. There are many reasons for this, less flights than normal, staffing shortages for obvious reasons, backlogs at customs points around the world. Things are particularly slow in the EU because on 1st July they brought in new regulations for dealing with VAT and import taxes. Where previously any item under a value of 22 euros was exempt, this is no longer the case which has only added to the backlog already caused by Covid and Brexit. There are plans in place to streamline all of this and make it much easier on customers and businesses alike but this will take time to implement fully.
Every day I hear from customers asking why their order is taking so long, is it lost? The tracking may be showing that it's still in the UK, or perhaps it has reached the destination country but then hasn't moved for a couple of weeks. All this is perfectly normal at this time. We are finding that parcels are often not scanned as often as they should be so a parcel could be shown as still awaiting a flight out of the UK but in fact it has already arrived with the customer. Tracking information is unfortunately not reliable at the moment.
A good portion of the problems are in the US and one part in particular. There are a few international sorting centres (ISCs) where international mail goes on arrival in the US and the one that causes the most problems is in Chicago! It can be like a black hole and parcels can disappear for weeks in there. These centres are where mail is processed through customs and then distributed on to local post offices. If your tracking shows that your order is here - it will say ISC CHICAGO IL (USPS) - you can contact them to get things moving. Use this link: https://missingmail.usps.com/ (it should work for ISCs in other destinations too) and complete the online query form there. It seems to work really well and we'd like to say a big thank you to Kathleen for testing out and sending us this information.
International orders can take up to 4 weeks to get to you and sometimes even longer but they do usually turn up. We haven't had any that have disappeared without trace. Either they make their way back to us because they haven't been collected in time or the shipping address is wrong etc but they do turn up eventually. So allow at least 4 weeks, Australia and NZ can take even longer than that. Obviously if you are in the UK it's a bit different. We use a 48 hour tracked service here so if you haven't received your order in 5 days you should contact us and we can check on it for you.
If you do need to contact us about an order for any reason it is very helpful if you include your order number!
I think everyone is aware by now that the international weight limit for parcels is 2 kilos which is 13 sprays. If you order other items, say oracle cards, incense burners etc. obviously there is less room for sprays. If you try to check out and get the message that there are no shipping options to your location it simply means your order is too heavy, just take some things out and try again.
We have recently changed this message to read "your order exceeds the 2 kilo weight limit" in an effort to avoid confusion. However, if you have ordered from us before, some of your information will have been saved, apparently this is what "cookies" do, they save bits of information so you have an easier checkout experience next time. But it means you won't get the new message unless you clear these old cookies by clearing your "cache". But don't make the mistake I did and clear you cache totally as you will lose all your saved favourites, passwords, log in details for your most used sites etc, any saved payment details and so on, everything! There is a way to do it without losing all that (so Brooke tells me now!) but ask someone to help you if you aren't sure what you are doing.
I think that's all for now folks, thanks for reading, do let us know what you think. If there are any subjects you'd like to see in the blog we'll do our best to oblige. Take care and have a great week!
Love from us all here at ACC
]]>Tracy here. Just checking in and wondering how you're all doing? Challenging times for sure aren't they? We hope you are all staying safe and keeping well.
I wanted to let you know too that we hope to get the newsletter up and running in the next few days. So, if you want to receive it please sign up on the website. If you scroll to the bottom of the Home page, in the final green section you will see a box asking for your email address, just fill it in, that's all there is to it. (Here is a link to the Home page: https://angeliccelestialcolours.co.uk/ )
I know a lot of you have already signed up so thank you for that and for your patience! Rest assured we will not pass on your details to anyone else so you can sign up with the confidence that you won't be bombarded with requests to buy life insurance, double glazing or anything like that!
As you will know if you are a regular watcher of Amanda's videos or follow her Facebook page, she is currently looking at whether or not she wants to remain on Facebook in some form, or if it would just be better to cut the ties and move to another platform. No decisions have been finalised and rest assured the ACC Facebook page and community won't just suddenly disappear one day, Amanda will of course keep you all fully informed. We have a beautiful tribe of people following that I know Amanda is very grateful for and of course wants to protect and continue. But if you want to ensure that you keep in touch then signing up to the newsletter is a good start.
So what can you expect from this newsletter I hear you ask? Well, there will be content that you won't see elsewhere. We have plans to feature a Spray of the Month for instance to help you all to become more familiar with some of the sprays that are not so well known and are sometimes overlooked. We will also have a "Meet the Team" feature where we introduce you to a different member of the team each time. Amanda will of course have various subjects to talk to you about too. We will keep you updated on new sprays, orders info etc. We will also be asking you to send in any questions you may have and we'll pick out a couple each month and answer them for you. We have LOTS of ideas up our sleeves but if you have any ideas of your own you'd like us to consider then please send them in to me at amandaellisorders@gmail.com.
Thank you for taking the time to read this, wishing you all a very lovely weekend.
Take care
Love and Blessings
Tracy
]]>It's back! At last, sorry for the delay. We've now got some more help in Spray HQ and this frees me up to make more sprays. You may have noticed that a few sprays are out of stock at the moment. Whilst we are still under pressure because of lock down restrictions we can't always keep a fully stocked shop for various reasons. I'm sure you can appreciate that. Rest assured we are always working hard towards that goal. We hope to be able to keep on top of demand for the Meta-Pirate spray going forward though. We still have plenty of the large size in stock although the small one has now sold out. We are hoping to restock this one by tomorrow so don't worry if you missed it.
We'd like to welcome Lin back to work this week, yay! We missed her a lot. She's working very hard to get your orders out. Unfortunately we have had to say goodbye to Michelle (the one in Spray HQ) who isn't able to come back due to the lock down and has now decided it's time to go back to her nursing roots. She will be missed of course but she was a fabulous nurse so our loss is their gain. Thank you Michelle for all your hard work.
The post seems to be improving although it is still taking longer than usual of course. Thank you so much for being patient and not bombarding us with emails asking where your order is! However, we don't want you to feel you can't ask about it if you are worried. So, if you're in the US and have now been waiting longer than 28 days please get in touch. If you're in Australia/New Zealand and have been waiting longer than 6 weeks, Europe longer than 2 weeks, or the UK longer than 5 days please let us know. For any other countries not mentioned above do contact us if you have been waiting longer than 4 to 6 weeks.
Some countries have been on lock down and weren't accepting mail from abroad (New Zealand and South Korea for instance). They are now open again but bear in mind there is a huge backlog waiting to be dealt with both at the post offices and at customs/immigration. You should have received tracking information so you can see the progress of your order but many just say they are at HWDC in Langley UK. This means they are waiting for a flight out of the country. Your order may be there for some time but if you are concerned let us know. Email us at amandaellisorders@gmail.com. We are not able to find out much more than you can as our normal channels of information in the international tracking department are closed at the moment but we can at least reassure you and check other orders sent at the same time to the same countries and see if they have been delivered yet or not.
That's all for now. Stay safe everyone and take care!
Love to you
Tracy
and the team at Spray HQ (Brooke and Lin)
]]>How are you all? Just a quick catch up from us here at Spray HQ. I know everyone is keen to know when the Meta Pirate spray will be back in stock. We are having to be a bit cautious as when we released the first batch we were completely overwhelmed with demand. We sold out very quickly, leaving us with a backlog of 100+ orders. Then the lock down happened and we lost Michelle and Lin. Brooke and I did the best we could on our own but then as most of you know she had an accident and was out of action for quite a while so it was just me doing what I could while trying to care for her. Thankfully she has been improving well and is able to work a bit more now so we are gradually catching up. However, we know as soon as the Meta Pirate is back in stock we will be inundated with orders again. Stocks of some sprays are lower than we would like as it is a delicate balancing act between sending out orders and having enough sprays to fulfill those orders! People rarely order just one spray and I know a lot of you have been postponing placing orders waiting for the Meta Pirate too, if we release say another 100 again we know that 24 hours later they will have sold out and we'll have a backlog of 100+ orders. So what we have decided to do is release small amounts of it at a time and when we have dealt with those orders, we will release more. I know it's not ideal but it's necessary for us to stay sane and at least have the illusion that we are on top of this!
So, apologies that things have not been happening as quickly as usual. Of course everyone is in the same boat, our suppliers, the Royal Mail, all are working with less staff and have backlogs as a result. Even when we get the orders out we know that they are going to sit at the Royal Mail depot for a while waiting for a flight to the relevant country. There are only 10% of the usual number of flights leaving the UK at this time. So you have to allow at least 4 weeks if you are not in the UK, there are backlogs at custom points as well. To help expedite your orders can I just ask that you give as much information as possible with your order ie please make sure we have your email and phone number, if you give your mobile you will get text updates too. We never pass on your information to anyone else, it is simply to ensure we can keep you informed. If we don't have an email address then you won't be sent a shipping confirmation or your tracking details. Also do double check your email addresses, we get quite a few emails bouncing back due to a typo in the email address. At least if you've added a mobile number you will get a text notification.
Today is a holiday in the UK so no orders will be going out again until Monday. However we are working to stock up on sprays. Yes Meta Pirate is on the list! But the list is long and the sprays for which we have orders waiting must come first.
One of the other challenges of the lock down is that we are seeing shortages of some products that are essential to produce the sprays. The latest of these is atomisers. If you have ordered recently you may have noticed that some of them are different to our normal ones. There is a worldwide shortage I'm afraid and there won't be any more in the whole of the UK until mid June. We will have run out long before then and we can't make sprays without them so it's a problem. We are working on it and hope we have found a solution but please bear with us until the middle of June when hopefully normal service is resumed.
While we are on the subject, if you have a blocked atomiser the following method (which can also be found on our FAQ page) works really well. Place the atomiser head down in a mug of boiling water, leave to soak until the water is cool enough to touch. Turn the atomiser the other way up and, with the tail in the water, pump the warm water through. If it's just a blockage this will clear it but you may have to repeat the process. If your atomiser is actually broken, ie the spring isn't working, then please email me and we can send you a replacement. Bear in mind that if you are not in the UK it will likely take a few weeks to reach you.
We have also had a couple of queries about the Sunrise New Dawn spray. Asking if it is "off" or there is something wrong with it because there is sediment at the bottom. There isn't anything wrong with it I promise. This spray contains Benzoin essential oil, which is a thick resin. When it's cold it can thicken or solidify. When you shake the spray it can also leave smears on the inside of the glass which may not look particularly attractive perhaps but the spray is fine. If you place a crystal chip in the bottle it will help to emulsify the oils when you shake the bottle. Little drops of Benzoin can also sit at the bottom of the bottle. These are attracted to the bottom of the atomiser tube and this can cause the blockages. It's a good idea to take the tube out and wipe it off, you can even cut the end off (on a slant) which provides a wider opening. This is predominantly an issue in the winter and particularly when orders have been waiting a long time in cold warehouses etc. We are working on a new formulation for all the sprays which enables all the oils to be completely dissolved in the water so this will no longer be an issue. You may receive a spray which has an extra label listing this new solubiser and preservative we are using. More news about this another time when all is finalised.
One last thing, if you wouldn't mind writing a review of your favourite sprays on the website we'd be very grateful. It's easy to do, just go to the relevant product page and you will see a place for reviews at the bottom. Thank you and thank you to everyone who has already done this. It's so helpful for others to have this information when trying to decide which spray to buy.
I think that's all for now. Thank you for your continued patience and understanding, we've had some lovely emails from you and these are always appreciated. Thank you so much as well to those of you who sent love and healing to Brooke, we were so appreciative and I'm sure it helped as she has made such a good recovery considering the damage she did.
Take care and stay safe everyone.
Much Love from all at Spray HQ!
Tracy x
]]>I'm about to finish for the Bank Holiday weekend but I thought I'd just give you a little update before I leave. I know some of you are still waiting for orders and maybe wondering about when you might finally get them! Firstly I would urge you to look at this link from the Royal Mail which gives daily updates on international incidents, it's basically a round up of any issues which may be affecting mail services to and from countries around the world and is very helpful:
https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin
Deliveries to certain countries have been suspended. Even though mail is still moving to the majority of countries, it is an awful lot slower than usual.
The other thing slowing down orders is that I'm on my own now. As some of you know Brooke broke her ankle about 10 days ago and had to have it screwed and plated in an operation. She is making good progress but it will be a slow recovery (thank you to everyone who sent healing and prayers).
I am trying to prioritise orders from abroad as they are taking so much longer to reach their destination and with a few exceptions, due to low stocks of some sprays, most have now been processed (not all so don't panic if you haven't heard anything about your order yet!) Unfortunately due to the Bank Holidays tomorrow and Monday no further orders will be collected by the Royal Mail until Tuesday. Expect that orders despatched today may well take 4 weeks or longer to reach you if you are in the UK/Canada/Australia.
Although I do have further stocks of the Meta-Pirate spray ready I don't want to release them until I have caught up with the orders already waiting. Just keep checking back on the website, please don't email me about it because I don't know yet!
One other thing, you are now able to leave reviews for individual sprays on the website. We'd be very grateful if you would consider doing this for us, it's so helpful to other people who are trying to decide which spray to buy and also helps us to see which you like or any improvements that are needed. Thank you!
Also check out the exciting new free Oracle Card readings on the www.amandaellis.co.uk website. Here is a link:
https://www.amandaellis.co.uk/pick-a-card
it's great! And if you were wondering if you could get a peak at the Oracle deck before buying yourself one, now's your chance!
Wishing everyone a wonderful Easter weekend. Stay safe and stay home!
Love and Light
Tracy and all the Team xx
]]>
I'm still getting a lot of emails asking when the Meta-Pirate is going to be back in stock. As I said in the last blog, I can't say at the moment. We still have 100 orders to work through. We decided to release another batch as we had reduced the number of orders waiting to 55, everyone was asking, and we thought we could handle a few more. But it sold out again within a couple of hours and gave us another 200 orders to deal with! So this time we are trying to get up to date with ALL the outstanding orders before releasing another batch. However, we haven't even made enough to fill the orders we already have yet. We are hoping to have done that by the end of today. So I hope you can see and appreciate why we are not yet in a position to put it back on sale. We then want to build up a stock in preparation for the orders to come rather than be trying to catch up all the time.
Also please bear in mind that we are using huge amounts of things like essential oils, labels, water etc. and in the current climate things aren't moving as fast as they used to. There are a lot of different parts that make up a spray, all coming from different suppliers via different couriers/post etc all of these people with reduced staffing and new ways of working to minimise the danger to their customers. Rest assured we are doing our best to make as many sprays as possible and ship as many orders as possible every day. We know you want them and we know you want them now! We understand you are worried, we all are but don't forget to watch Amanda's videos and implement all the other advice she has given as well. Try to be calm in the middle of this storm, there is much good to come from this experience and indeed we are already seeing evidence of this aren't we? Actively look for this good, take a pause and a deep breath and trust that all will be well.
One more thing to say is that because of the computer glitch last week all the orders that we sent out then did not generate an automatic shipping confirmation email. So even though your order was sent, you won't have received a confirmation email. This has led to us getting many emails asking whether orders have been shipped yet.
If you were lucky enough to get one of the first batch of Meta-Pirates then your order HAS now been despatched but you WILL NOT get a confirmation email of this. I'm sorry about that and I know it's not ideal but there is literally nothing we can do about it. Due to the fact that it affected so many orders there is no way we can manually email everyone, especially when we are this busy. It means there are no tracking numbers either so please don't email and ask for one! I know people like to track their orders but up until we got this new website last June we didn't send out any shipping confirmations or even use tracking mostly (it was an option that most customers chose not to have) and the parcels still got to where they were going with very few problems.
Please bear in mind too that everything is slower, people are working with less staff, the post office, the customs people, the delivery people so shipping times may be longer than you are used to. If you are in the US/Canada/Europe you need to allow at least 14 days from the date of despatch. Most of those first orders were despatched between the 13th and the 17th March so the earliest anyone should be contacting us asking where their order is, is the 27th March. Obviously if you placed an order before the madness of the 11th that doesn't apply! I appreciate that you want to check we got it and sent it but please be patient and wait until the 27th. As long as you received a confirmation of order email we got it and are busy working on it!
If you are in Australia/NZ you need to allow even longer than 14 days. Asia too, 28 days is not unusual for these areas. As Amanda said in her post about this I won't be answering "has my order been sent yet" emails until after the 27th so I can concentrate on making sprays :) Thank you, your help is appreciated.
Blessings
Tracy
Spray HQ
]]>Tracy here with a little update as I'm getting a lot of emails in from people asking:
When will the Meta-Pirate spray be back in stock again
Can you pre-order it,
Can we contact you when it's back in the shop again
If I can answer these questions here it will give me more time to concentrate on spray making and shipping orders! So here we go:
Rest assured we are all working as hard as we can to make more stock, both of this spray and the others, people tend to order several sprays at the same time so there is increased demand on ALL sprays at the moment. In the 3 hours that the Meta-Pirate spray WAS available we received nearly 200 orders, on top of that our computerised shipping system wasn't working, and still isn't! We were quite simply overwhelmed yesterday and felt we had no choice but to suspend sales. It did not mean however that some people have missed out, it was just temporary.
Although we are working very hard to catch up I don't want to give you a date that the Meta-Pirate will be back in stock which I then can't meet and disappoint you all over again! I would much rather clear the orders we have already received first and then we can look at taking more orders.
When the Meta-Pirate spray IS back in stock we will make an announcement on the website. Amanda will also announce it on her Facebook page. I'm afraid we don't have the manpower to email you when it happens but the information will be easily available to you. Just keep an eye on the website and the ACC FB page.
I'm sorry but we cannot take pre-orders or put sprays aside for you either. Orders are filled on a first come first served basis, we don't think it's fair to put sprays that haven't been paid for aside when we have people waiting for them who have already ordered and paid. We hate saying no so please don't ask!
As Amanda said, there WILL be enough sprays for everyone but we ask for your patience. We are a small team and the sprays are all individually hand made, with love, this takes time, especially when such quantities as this are involved. I also have to find the time to stock up on labels, oils, bottles, packaging etc. etc. because we are using it all so quickly. Did I mention how busy we are! ;)
We thought you might like to see some photos of us getting busy but still working with a smile!
Linda, packing your orders with Love! She loves her work! Using our new recycelable eco-friendly bubble wrap. More expensive yes but we try to do our bit for the environment and recycle as much as we can. We can't really do without bubble wrap and so were delighted to find this green (literally) alternative.
Me, making some more Meta-Pirate Sprays (large)! I love my work too!
Here are some we made earlier, brewing! Look at the Ascended Masters keeping an eye on them for us. Buddha, Gaia, Lady Nada, The Holy Spirit, Ashtar, Serapis Bay, Sanat Kumara - such esteemed company.
We hope you enjoy them, thank you for your patience. Sending Lots of Love
From
Tracy and the Team at Spray HQ (Linda, Brooke and Michelle) xxx
]]>Just popped in to say a big thank you to everyone who has placed an order this month. We have probably been busier this month than we ever have before! Thanks to the Top 10 sprays video and then the Elvis and David Bowie birthday specials. The new smaller Emerald spray has also been really popular and as for the White Sage Smudging Spray, if it carries on like this it will definitely take the top slot from Sandalphon next year! As a result of the Top 10 video Amanda also highlighted the spray that had been the least popular - My Super Power - which then meant it had a surge in popularity too! (and rightly so, it's a great spray)
It's been tough to keep enough sprays in stock in order to fulfil all the orders we've had and I know some of you have had to wait longer than we would have liked. Thank you so much for your patience, it has been much appreciated and makes things so much easier for us.
Now things are a bit quieter we hope to be able to bring you some new sprays in the not too distant future so watch this space for those and Amanda will of course keep you updated on her facebook page too.
In the meantime, don't forget about the beautiful calendars, we still have some in stock. They are just the right size for putting on a desk and helping to raise the energy there and each month features a special affirmation too.
Other news: we recently updated the Archangel Raphael spray. It now has Pine, Peppermint, Cedarwood, Basil, Ravensara, Buddha Wood, Spearmint and Lemon essential oils in it. It smells divine, very uplifting and refreshing thanks to the addition of those minty oils. Each Archangel spray also now contains a crystal chip in the bottle. For Raphael the crystal is aventurine. Archangel Michael has sodalite, Archangel Chamuel rose quartz of course, Jophiel has citrine, Zadkiel has amethyst, Uriel has red jasper at the moment but this will be changing to red tiger's eye soon. Archangel Gabriel has a moonstone. Other sprays containing a crystal are the Pink Lotus spray (rose quartz), Golden Citrine (citrine) and the Rainbow Ray (clear quartz).
Atomisers: If you have had any problems with an atomiser not working properly please do let us know at amandaellisorders@gmail.com and we will sort it out for you. As you know we have a new bottle supplier which means we have new atomisers too. There have been some issues with these new atomisers. We are aware of this and are working very hard to rectify it. As an interim measure we have gone back to our old supplier to get them. If you need a replacement just let us know and we will send you one.
Have a good weekend!
Blessings
Tracy
]]>It's as busy as ever in Spray HQ, the Top 10 video has inspired you all it seems! We have been asked by a couple of people if we can put together a set of the top 10 sprays and you know what they say "ask and you shall receive" so we've done that for you. Search Top 10 sprays in the shop and you should find it easily. Amanda has generously added a 10% discount as well which effectively gives you a free spray. It's an offer that won't be around for long though and certainly not after the end of January so be quick if you want to take advantage.
We would also like to introduce you to a new baby in the range. We now have a 30ml size of the Emerald Recovery and Renewal Spray as well as the usual 50 ml (photo underneath). Priced at £13.50 it's a good one to start with if you haven't ordered any sprays before and are not sure if you'll like them. It's a lovely compact size for your handbag too if you are an Emerald junkie as I know a lot of you are, it's definitely one of Amanda's favourites so again, get in there quickly if you'd like one before she snaps them all up! Let us know what you think of the smaller size too, you can write to me at amandaellisorders@gmail.com with any comments. We love to hear from you.
Apologies if you have to wait a little longer than usual for your order, we are inundated due to the Top 10 video and we're not operating at full strength quite yet as both Brooke and Michelle have been ill over Christmas and New Year. Normal service will be resumed as soon as possible but in the meantime we appreciate your patience!
Sending Lots of Love
Tracy xxx
]]>
It's Tracy here at Spray HQ with our last blog/newsletter of 2019. We all just wanted to pop in and have a little chat before we close for our Christmas break on Friday! It has been a busy year with a new website, new staff, new products and new ways of working too. Throughout it all you've been there to support us in everything new we've tried, been forgiving while we've ironed out the inevitable teething troubles and just generally been really lovely. It's very much appreciated. Thank you too for all your emails of support and appreciation for our work, telling us how much you love opening your spray parcels and sharing your stories. There can't be many nicer places to work than Spray HQ nor many better bosses than Amanda. We count our blessings every day and feel very privileged to work here.
As I have already mentioned, we have had a few changes of staff here since last Christmas. Allow me to introduce you. Firstly, welcome to Michelle M (not to be confused with our Michelle W who administers the distance learning courses). Michelle, in the red jumper, joined us earlier this year, she's amazing - I may be slightly biased as she is also my best friend but she really is amazing and we feel very lucky to have her. Michelle works on Tuesdays and Thursdays. Then we have Linda in the black jumper next to Michelle at the front. She joined us a few weeks ago, as usual Metatron had already picked her out. I had been looking for someone to replace my daughter Alex, who had been with us helping out over the summer but then she found an amazing new job and had to leave us quite quickly. I've always had an idea of who to approach up until this point but the person I did have in my head had just got a new job so that didn't work out. I was getting a little concerned to be honest but I do trust Metatron to have it in hand and of course he did. The friend who I had in mind called me one day to ask if I was still looking for someone as a friend of a friend of hers was looking for a part time job. Turned out it was Linda, she had been very brave and literally walked out of a job that was making her very unhappy just the day before. I didn't have her in mind because of course I didn't know her yet! It was immediately apparent that Lin was part of the tribe and again we are lucky to have her.
Back right is Brooke, who many of you know, she worked with us last year and has often stood in for me when I've been away. It's great to have someone who you can trust to run things in your absence. She is amazing too, she is particularly good with computers thank goodness because I am not and I don't know what I would do without her sometimes when I'm tearing my hair out because the computer is being stupid ;) ! Again I may be a little biased because she is my daughter but not much. She won't be staying permanently with us as she has an expensive Masters Law degree that she would like to take advantage of but we are very grateful to have her for the moment. Finally, that's me in the white jumper at the back. I'm coming up to my 3rd year now of working with Amanda and it's been a great ride. Sometimes I got more than I bargained for or even signed up for but I've grown so much as a result of taking this journey and I look forward to many more years of the same and getting to know a few more of you in person too hopefully.
We would also like to introduce you to our new crystal essence producer Anna who has recently joined us. Welcome to the team!
There are messages below from Amanda, Michelle and Marina but from all of us at Spray HQ we wish you a joyful and peaceful Christmas surrounded by loved ones and look forward to being of service once again in 2020. Much Love. Tracy xxx
Hi All, it's Amanda just wanted to pop in and wish you all a very Happy Christmas and Blessed New Year! Thank you also for your support of me and my work this year, it's much appreciated. Much Love xxxx
Hi All, Michelle here! Wishing you all a very Merry Christmas. It’s been a pleasure working with you all and watching our level 1 and 2 students shine their light and grow with Metatron by your side. Keep shining!!!!! Lots of Love xxxx
Hi it's Marina here. Merry Christmas to all of you! This year has seen many changes within Team Metatron, new members of staff to help with the increased workload, a new shop, new sprays and products ... so much growth. Amanda always says that if you have found her it's because Metatron has drawn you so I wish all of you fellow light workers a very Merry Christmas and Happy New Year. Much Love xxxxx
]]>We will be ceasing work on Friday 20th December at 3 p.m. This is the last official posting date for Royal Mail 1st Class, however we urge you not to leave it that long as there is no guarantee orders posted then will be received before Christmas. Any orders not arriving in time to go out that day will wait until we re-open for business on Wednesday 2nd January.
For International Orders, if you require any items in your order for Christmas then we would highly recommend you place your order NOW.
Official last posting dates are as follows:
Canada/USA Friday 13th December
Africa, Middle East Monday 9th December
Asia, Far East Monday 9th December
Cyprus, Malta Tuesday 10th December
Easter Europe (except Poland, Czech Rep and Slovakia) Wednesday 11th Dec.
Greece, Turkey Thursday 12th December
Australia/NZ Thursday 12th December
EU Monday 16th December
Please bear in mind these dates do not take into consideration any delays at customs clearance which is always much busier at this time of year. So don't delay order today!
]]>I can't believe I'm saying this but the shops are full of Christmas again! Where did 2019 go??! If that wasn't enough to cope with I am also being told that some people have actually finished their Christmas shopping and are even thinking about putting up their trees! Madness! If you are not one of these super organised people then please don't worry, you are certainly in good company ;) However, I have to say that if your Christmas plans include new sprays, or gifts of new sprays, for your friends and loved ones then I am going to put a tiny bit of pressure on and advise you to order very soon. While of course we will be working as hard as ever to ensure that your orders are turned around quickly - with the added help of Santa and his Elves of course - sadly we have no control over what happens after your orders leave our glitter sprinkled spray grotto. Bear in mind that customs centres around the world are always extra busy at this time of year and there is inevitably a back log. We would hate for you to be disappointed so please, please, place orders needed by Christmas very soon. Now even. We are having a quiet time at the moment so it's a great time to do it.
Here are the official last posting dates:
In the UK: Royal Mail 1st Class: The official last posting date is Friday 20th December, so you would need to have placed your order in enough time for us to get it ready to post on that day and we are likely to be very busy. So I'd get it to us by Friday 13th at the latest if you can.
If you are not in the UK, here are the dates for you. Bear in mind these are posting dates, we are unlikely to be able to send your order out on the same day as we receive it during December so I would recommend you allow at least 10 to 14 days before these last recommended posting dates. So for Canada/US, your last posting date is Sat 14th, we don't work on Saturday so it will need to be sent Friday 13th. You should therefore have your order in by the 3rd December if possible.
Royal Mail International Standard and International Tracking and Signature services
Service |
Last recommended posting date |
Africa, Middle East |
Monday 9th December |
Asia, Far East |
Monday 9th December |
Caribbean, Central and South America |
Monday 9th December |
Cyprus , Malta |
Tuesday 10th December |
Eastern Europe (except Poland, Czech Republic and Slovakia) |
Wednesday 11th December |
Greece, Turkey |
Thursday 12th December |
Australia, New Zealand |
Thursday 12th December |
Canada, USA |
Saturday 14th December |
Finland, Sweden, Czech Republic, Poland , Italy |
Saturday 14th December |
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland |
Monday 16th December |
Belgium, France, Ireland, Luxembourg |
Wednesday 18th December |
We will be ceasing work on Friday 20th December at 3 p.m. This is the last official posting date for Royal Mail 1st Class. Any orders not arriving in time to go out that day will wait until we re-open for business on Wednesday 2nd January 2020.
All of us at Spray HQ, Tracy, Michelle, Brooke and Linda, would like to take this opportunity to thank you for your support in 2019, we've had a few staff changes and a new shop/website to get to grips with and the inevitable glitches and mistakes occur. You have to be the nicest, most understanding customers anywhere! You really are, and we so appreciate all your lovely emails too, it's so nice to hear how happy people are when their orders arrive and that you appreciate what we do here. We love you all and wish you the very best Christmas ever and may 2020 bring you joy, health and abundance in all things.
Tracy xx
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Thanks for checking in. I just wanted to let you know what's happening with regard to orders at the moment. As you know we took delivery of our first order of new bottles last week. Since then we have been working hard to re-stock the shelves and get everything back on sale. However we have had a really busy couple of weeks order wise and this has slowed us down somewhat. We don't anticipate long delays but it will be a bit longer than usual I'm afraid. As soon as your order leaves us an automatic email wings it's way to you to let you know, it also has the tracking details on it. If you haven't received this confirmation that your order has been despatched within 5 (working) days of placing it please then email us on amandaellisorders@gmail.com. Thanks for your patience!
Love and Light
Tracy and the Spray HQ Team
]]>Thank you for all your lovely comments on our previous blogs. Glad you are finding them helpful. I just wanted to give you an update quickly as I've been receiving a lot of emails asking when this or that spray will be back in stock. I know we have quite a few that are out of stock and have been so for a while now. As you know we had some trouble with our bottle supplier, we were not happy with either the quality or the customer service and then they had a fire at their warehouse to top it all off. No one was hurt thankfully but it seemed very symbolic to us that it was time to go elsewhere. This wasn't as easy a task as you might think though and it took us a long time to find another suitable supplier. As you might expect Metatron had someone in mind all along, they were local, helpful, professional and customer oriented too. All we could ask for in fact and we were very eager to do business with them. However, as a result of them having a much higher minimum order than our old supplier (more than 10 times higher!) we also had to think about how many different colours we really needed - we had 42 in total! Not only do we not have enough space here at Spray HQ to store 21,000 bottles but the initial financial outlay was just not possible. So we streamlined and got it down to almost half that before we placed our first order. At the same time we decided to re-vamp some of the colours as well. I went to pick them up from the warehouse today and we are thrilled to bits with the results. The quality is superb. Over the next week or so we will be revealing the new colours to you and slowly rebuilding our stocks and I hope that we will be fully restocked by the end of next week. Thank you so much for your patience during this transition. I promise it will be worth it.
Love and Blessings
Tracy x
]]>This week we are starting off with one of Amanda's personal favourites, Sapphire Divine Peace. This is a beautiful spray. The bottle is a deep, sparkly sapphire blue, just looking at it raises the spirits. The spray has a fresh, cool smell but it also has a real depth to it. Just holding the bottle you can feel the waves of calm start to wash over you.
So, what is it used for? Okay, no prizes for guessing the obvious, of course it's for helping you find peace! So needed in these days where we are all rushing around with 1011 things to do. Sometimes it seems there are just not enough hours in the day. You don't even have time to do the essentials never mind anything else. As for taking 10 minutes for yourself, just to breathe, perhaps to meditate (yeah right!) you'd love to and you know you really should but there's dinner to cook, school uniforms to iron, homework to help with, dogs to walk and oh my God look at the state of the oven! If any of this sounds familiar you are certainly not alone, we all feel like this some days, probably most days. So if any of this is resonating then you might benefit from this spray. After all who doesn't need a little more peace in their life? Why then do we feel so guilty about taking some time out, sitting down, taking a deep breath and just giving thanks for all the many blessings in our lives?
Self care should be our number 1 priority, we know we can't pour from an empty cup and yet still we resist the call to stop, to put ourselves first and look for the still, calm centre where peace resides. This beautiful spray will help you to find that place. It will encourage you to slow down and help you to realise that peace is within you. Even when the world outside is anything but peaceful, it will give you a map and guide you home to peace, to stillness, to calm, to serenity. It will show you that it's always there, waiting for us and nudge us to visit more often.
It is only when we allow peace to come forth, to break free from the small, dark cupboard in our minds where we try to contain it's inconvenience (because we just have too much to do today) that we find the answers we have been seeking. When we embrace the peace and BE the peace, we can connect finally to our true selves, to our soul, giving it the opportunity to speak to us and giving ourselves the opportunity to listen to it's wisdom. Here we will find our "Aha" moments! This is an act of self love. Give yourself this gift and give peace a chance.
Namaste
Tracy
Essential oils used in this spray: Peppermint, Lemongrass, Coriander, Lavender, Elemi, Myrhh, Ylang Ylang and Amrys.
Crystals used in this spray: Crysoberyl, Linarite, Stone of Sanctuary, Purple Angeline, Astarline, Azumar, Angelite.
]]>Tracy here. I just wanted to have a quick word about the incense as I've received a few messages from people saying they can't find it on the website, that's because it all sold out I'm afraid! We hope to be able to get more very soon though so watch this space. It was certainly very popular!
Next week we are going to start our "Spray of the week" feature. We will put the spotlight on to a spray which we feel isn't getting as much attention as it deserves. We'll tell you all about it and how it can help you. If there are any sprays in particular you would like us to feature then just let me know. You can either comment below or email me at amandaellisorders@gmail.com. If there is anything else you would like us to make a blog about then just ask!
Wishing you all a fabulous Bank Holiday weekend!
Love and Blessings
Tracy
Spray HQ
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Marina here. I count myself very fortunate to be part of Amanda’s Team Metatron and one of my jobs is to deliver a card reading for those undertaking Amanda’s level 1 Metatron healing course. So...this afternoon I was preparing to do the last one of this months uptake. As I always do,I read the email from the client, spent some time looking at her photo to ‘tune in’ to her energy. As always I then asked AA Metatron to guide me to choose the correct sprays from Amanda’s colour system to use in the reading. As I stood in front of the sprays I heard “Mary Magdelene”....yes, that made sense...the client could do with the wisdom of the Divine Feminine...then I got a voice in my head...”take Christ as well”...that didn’t make sense to my ‘logical’ mind so I didn’t listen. I picked another couple then went to leave the room. Suddenly I got a very strong ‘knowing’ that AA Uriel wanted to be used. Again, my logic, what I knew of the questions asked by the client, didn’t see that Uriel ‘fitted’....so once again I ignored my inner voice and left AA Uriel on the shelf.
Fast forward to the reading itself. I always use two packs of cards, using a ‘past, present and future’ format. Each card I pulled had direct connection to Mary Magdelene, Christ or Uriel!! Every one! I knew without a shadow of doubt that spirit had been guiding me earlier and only my ‘logic’ had prevented me listening. The inner ‘knowing’ that was ignored was shown, once again, to be right. To say I was chastened is to put it politely. I offered heartfelt apologies to Christ, AA Uriel and spirit in general for not listening. I am determined to take the lesson and take heed to my ‘inner knowing’ in future. AA Metatron is very keen on us believing in ourselves and trusting we already know the way. We always knew, we just have forgotten.
Thank you Spirit, for todays lesson. Consider it learned.
The Archangels available are Metatron, Chamuel, Gabriel, Uriel, Raphael and Michael. We also have a lovely wooden incense holder inlaid with brass flowers if you need one of those. Each pack holds 10 sticks of incense and all smell divine! Let us know what you think.
]]>It's been a few weeks now since we opened the new shop. Thank you all for your support, the feedback has been 100% positive which was really nice. Glad to hear that you are finding it much easier to use and navigate. One thing to remember is that if you were previously registered on the old shop you do need to create a new account on this one as your old log in details will not work.
We have made some adjustments to the range of sprays that we offer and had to take some difficult decisions about what to keep and what to let go. So, the following sprays will no longer be available I'm afraid: Tree of Life, Lemon Joy and Mary Magdalene Teaching & Anointing.
We have also changed a couple of recipes, Sunrise New Dawn and Lemon Joy were very similar sprays and we felt that we didn't need both of them. So we combined their crystal essences and going forward will use the Lemon Joy essential oils in this spray, so if Lemon Joy was a favourite of yours it's still there just going under a different name now.
Archangel Michael is another spray that's had a tweak. We think it's an improvement, see what you think! (The oils used can be found on the product page).
The Lime Heart Energy spray has also been tweaked, there is going to be a new two tone bottle for this eventually (pink and white) we have completely changed the blend in this one and it now contains the gorgeous smelling pink lotus blossom essential oil and has a rose quartz chip in the bottle too (see product page for full details).
We have some more surprises in store for you over the next few weeks as well so keep checking back for some fabulous new products we will be trialling. As always we welcome your feedback. Let us know what you think.
Finally, we are getting a lot of emails asking about the Metatron Oracle deck. Some, most of whom ordered direct from the publishers, have got theirs already. Other people who ordered from Amazon in various countries have had wildly varying delivery dates given to them. I'm afraid we have no control over any of it. We are also waiting for our own cards to be delivered. All we can say to you everything in divine timing! We do understand how frustrating the wait is though. Well that's all for now. Happy spraying!
Sending Love and Light
Tracy x
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My name is Tracy and I run "Spray HQ" for Amanda, where I also make the sprays and my fabulous assistants Rachael and Michelle pack them up and send them out to you (you can see some photos of us pretending to work in Amanda's first blog post!)
We despatch the sprays all over the world, we are often asked if we send them to this place or that and the answer is absolutely, yes we do!
If you have ordered from Angelic Celestial Colours before you will find this new shop a little different. The main difference is that the maximum number of sprays you can now order at one time is 15. If you wish to order any more than 15 I'm afraid you will need to place a separate order. This is because our new, super efficient system needs to work with a maximum weight limit. You will be aware if you have ordered before that we have always had to split orders of more than 15 sprays anyway due to the restrictions on sending glass and liquids through the post. I know it might be a slight inconvenience to some of you who do place larger orders but I promise that this slight inconvenience will be outweighed by the benefits of a more streamlined and efficient way of working. We will be able to get your orders out more quickly and more reliably. You will also receive an immediate confirmation of dispatch and get your tracking details sent automatically which we have had to do manually until now - I am all too aware that if we were busy sometimes you got your order before you got your tracking information! I promise this will no longer happen!
I know some of you also had problems with the registration and log in process on the old shop. Again this shouldn't happen now. It is super easy and straightforward and designed to be user friendly. You don't even need to create an account if you don't want to as there is an "Express checkout" function.
The old shop also wasn't compatible with ordering on mobile/cell phones or tablets but this one is!
We plan to feature regular blogs keeping you updated with news about the sprays, tips on using them and keeping them etc (although please do have a look at our new FAQ page if you have any questions about anything, you'll find lots of useful information there about all sorts of things). We plan to feature different sprays each week telling you what they can help you with so hopefully you'll get to know them all really well. If you have any questions or ideas for other blog/news posts then please do let us know at amandaellisorders@gmail.com we'd love to hear from you.
We would love your feedback on the new website too. As with all new technology there may be some teething troubles, if you find one please tell us so we can put it right.
So, the feature spray this week is of course the long awaited "Mother Mary - Harbour Light" spray! We must say a big thank you to Alan, our web shop designer, who took the photos of it. I'm sure you will agree they are beautiful. The bottle is one of our most gorgeous ones to date and the painting of Mother Mary as a new young mother cradling her baby is stunning isn't it? Our grateful thanks to the artist Kate Bedell for painting it and also the new picture labels for the "Mary Magdalene Divine Feminine" spray and the "Christ Light" spray. This spray will now be called "Jeshua the Christ - Master Teacher" don't worry the spray is the same, we just wanted them to look like the family they are and of course the 3 of them are available as a set too. As Amanda has said on the ACC Facebook page we have decided to discontinue the Mary Magdalene Teaching & Anointing spray once current stocks have sold out, so if you would like one then please don't leave it too long to get your order in. The Tree of Life spray has also been discontinued.
We hope you enjoy browsing around the new shop. Do let us know what you think! Wishing you a wonderful Summer Solstice weekend. The sun has finally made an appearance in this part of the world - hope you have some too! Sending Love and Light to you all and thanks for dropping in!
Tracy x
]]>All of the sprays we sell are handmade and packed and posted with love. At Angelic Celestial Colours we have a dedicated team in the South West of England, led by Tracy Eden, who ensure that your sprays reach you in perfect condition. Tracy is an iTEC qualified Aroma and Complementary Therapist and also has many years of experience working as a PA and in the caring profession. She came to Amanda in 2017 with a proposal to help make the sprays and despatch the orders – which in her own words she describes here …
“I discovered Metatron in 2016 when I did Level 1 with Amanda in Bournemouth. It was a last minute decision for me, I suddenly got the feeling I was meant to do it - Metatron had given me his “special push” but I didn’t know that at the time! A few months later, I was in the shower and this idea just popped into my head out of nowhere that Amanda was getting really busy and she probably needed help making the sprays now. Having qualified in Aromatherapy back in 2006 I wondered if I could do it. This thought gave me mega head tingles and an overwhelming sensation of YES you need to do this! Every time I thought about it I got these tingles, they were actually quite uncomfortable and I knew I was supposed to take notice. But I was too scared – scared in case I was wrong, of not being up to the job, being rejected, oh so many things I was scared of then. It was so far out of my comfort zone that it took me several weeks to approach Amanda about it. By this time she was already looking for someone to come to her home and despatch the orders for her (at that time she did everything herself). The thought of someone else getting “my job” because I let fear win finally goaded me into action! I still didn’t see how it could possibly work with her in Bournemouth and me in Bristol and I was still scared but I put on my big girl pants and emailed her. To my surprise and despite the fact that she barely knew me, Amanda said “it felt right” and here we are, I have the best job ever because for once I’d put my fear and my doubts aside and trusted my intuition. This was an important lesson for me, we don’t need to know all the details, we just have to trust that the Universe always knows and will take care of all that for us, all we need to do is allow it. “
Since then Tracy hasn’t looked back and now manages a team of 3 others who help her to deliver a fantastic, 5 star service and who also passionately care about the products they send all over the world.
At the end of last year Rachael joined us, initially just to help with the Christmas rush but she also now creates the unique crystal signature essences that go into each spray. Assessing moon cycles, special numerological days (11 features strongly with Metatron), portals and eclipses – Rachael chooses the right moment to create the crystal essences which are then bottled up and included as a component in each spray. The number of crystals Amanda has amassed over the years is huge and these are now in Rachael’s tender, loving care. The collection is always growing as we launch new spray collections or special editions.
The crystal component of what we do is a vital one and sets our Colour Healing sprays apart from many others on the market – care and attention has gone into the right vibrational mix for each one to enable it to deliver the impact that is intended. Amanda and Rachael regularly source unusual crystals to add particularly high frequencies.
The same care and attention goes into the blends of aromatherapy oils that Tracy creates to achieve the desired effect for each spray.
Tracy is also a master at creating essential oil blends that smell divine –and is very in sync with each energy that is being created.
Michelle has recently joined us too - she and Rachael are the core despatch team. At busy times they are ably assisted by Brooke, Tracy’s daughter. All of these lovely ladies help to deliver the personal service that we pride ourselves on at Angelic Celestial Colours. We love what we do here and we hope that you feel the love that is poured into every part of this process.
For queries on an order Tracy can be reached at amandaellisorders@gmail.com]]>